Refund policy

Refund & Return Policy

  • Returns are accepted within 30 days of delivery (adjust the timeframe as needed).
  • Items must be unused, in their original condition, and in the original packaging.
  • Certain items, such as personalized, perishable, or final-sale products, are not eligible for returns.
  • Refunds are processed after the returned item has been received and inspected.
  • Original shipping charges are non-refundable unless the return is due to our error or a defective product.
  • Customers are responsible for return shipping costs unless otherwise stated.
  • Damaged or incorrect items should be reported within 48 hours of delivery.
    Delivery & Shipping Policy
    • Orders are processed within 1–3 business days after payment confirmation.
    • Standard delivery typically takes 3–7 business days (depending on location).
    • Shipping times may vary during holidays or due to carrier delays.
    • Customers will receive a tracking number once the order has been shipped.
    • We currently ship to the locations listed during checkout.
    • Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
    • If a package is lost or delayed, please contact our support team so we can assist you.