Refund policy
Refund & Return Policy
- Returns are accepted within 30 days of delivery (adjust the timeframe as needed).
- Items must be unused, in their original condition, and in the original packaging.
- Certain items, such as personalized, perishable, or final-sale products, are not eligible for returns.
- Refunds are processed after the returned item has been received and inspected.
- Original shipping charges are non-refundable unless the return is due to our error or a defective product.
- Customers are responsible for return shipping costs unless otherwise stated.
- Damaged or incorrect items should be reported within 48 hours of delivery.
Delivery & Shipping Policy
- Orders are processed within 1–3 business days after payment confirmation.
- Standard delivery typically takes 3–7 business days (depending on location).
- Shipping times may vary during holidays or due to carrier delays.
- Customers will receive a tracking number once the order has been shipped.
- We currently ship to the locations listed during checkout.
- Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
- If a package is lost or delayed, please contact our support team so we can assist you.
- Orders are processed within 1–3 business days after payment confirmation.